Privacy Policy
At mysite-name, we respect your privacy while delivering professional plumbing services across the United Kingdom. This policy explains how we handle your data in accordance with UK data protection laws (UK GDPR and Data Protection Act 2018).
1. What Information We Collect
We collect only the details you provide: your name, email, phone number, and service preferences, such as plumbing issue details, appointment dates, or property specifics.
2. How We Use Your Information
Your information enables us to:
- Respond to your inquiries about plumbing services.
- Schedule and confirm your plumbing appointments.
- Contact you to discuss job details or arrange visits.
- Send service updates or offers, only with your consent.
3. Safeguarding Your Information
We employ robust encryption, and only authorised personnel access your data. Our systems adhere to UK data protection standards to ensure your details remain secure.
4. Consent to Data Processing
By submitting your details through our forms, you agree to their use for managing plumbing service requests, as outlined in this policy.
5. Sharing with Third Parties
We share your data only when necessary, such as with trusted plumbing partners for service coordination or to meet legal requirements. Your information is always protected.
6. Your Rights Under UK GDPR
You have the right to:
- Access the information we hold about you.
- Request updates or corrections to your data.
- Request deletion of data no longer required.
- Object to certain uses of your information.
To exercise these rights, contact us at: [email protected].
7. How Long We Retain Your Data
We store your data only as long as needed to process your service request or inquiry. After this, we securely delete or anonymise it in compliance with UK law.
8. Data Transfers Outside the UK
If we transfer your data outside the UK, we use UK GDPR-compliant measures, such as standard contractual clauses, to keep it secure.
Questions about your data? Reach out to us at: [email protected].